Privacy Policy

1. Introduction

VisionEra ("we", "our", or "us") operates the visionera.live website and facial recognition platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and authentication credentials when you create an account.
• Usage Data: Information about how you interact with our platform, including API calls, feature usage, and session data.
• Uploaded Content: Images, videos, and biometric data you upload to our platform for facial recognition processing.
• Device Information: Browser type, IP address, and device identifiers for security and analytics purposes.

3. How We Use Your Information

• To provide and maintain our facial recognition services.
• To authenticate your identity and manage your account.
• To process and analyze images/videos as requested by you.
• To monitor usage, enforce rate limits, and prevent abuse.
• To communicate with you about your account, updates, and support.
• To improve our platform and develop new features.

4. Data Storage & Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. Uploaded images and biometric data are stored securely and are only accessible to authorized personnel and your account.

5. Data Retention

We retain your account information for as long as your account is active. Uploaded content and processing results are retained according to your subscription plan. You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We use Google Firebase for authentication. When you sign in, Google's privacy policy applies to the authentication process. We do not sell, trade, or share your personal data with third parties for marketing purposes.

7. Your Rights

• Access and receive a copy of your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for data processing.
• Lodge a complaint with a data protection authority.

8. Cookies

We use essential cookies to maintain your session and authentication state. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at info@visionera.live.